PALO ALTO, Calif. (Diya TV) — Jay Neo has spent most of his young life trying to unlock the secrets behind viral videos. Now, the 21-year-old former member of MrBeast’s content team is using those lessons to build a new AI startup for creators.

Neo grew up online. As a teen, he ran Discord servers for games like Minecraft and made short-form videos. He cared most about one metric: retention. He wanted to know whether viewers stayed until the end of a video or scrolled away. He studied retention graphs closely. Each drop-off point became a clue about what worked and what did not.

This obsession helped him land a job with MrBeast at age 18. There, he focused on short-form content strategy for YouTube’s most-followed creator. The mission at MrBeast was simple but intense. Neo said the goal was to create videos that a billion people would want to watch.

One of Neo’s biggest wins came from a short video titled “Would You Fly To Paris For A Baguette?” The video gained more than 1 billion views. In it, MrBeast, also known as Jimmy Donaldson, asks strangers if they would fly to Paris to bring back a baguette for $100. When the first person refused, he increased the reward to $300.

Neo calls this structure “stair stepping.” The approach raises the stakes with each step. He and the team adapted concepts from TikTok, then made them more extreme, or “Beastified.” Many of the team’s winning formats came from deep data analysis. Neo said they searched for repeatable formulas that could pull in huge audiences.

After leaving MrBeast and running his own content accounts, Neo decided to build something new. Along with cofounders Shivam Pankaj Kumar and Harry Jones, he created Palo AI. The team has been developing the platform for more than a year and a half. Kumar previously worked at Microsoft and Palantir, while Jones is a content creator.

Palo AI acts as a personalized toolkit for creators. Users upload their entire content catalog. The system then breaks it down piece by piece. Neo said large language models work well for this kind of analysis. They do not replace the creator. Instead, they help creators understand what drives engagement.

The platform highlights key elements such as hooks, which are the first few seconds of a video that determine whether viewers stay. It also reveals patterns across a creator’s content. Neo said these insights allow creators to make small changes that can lead to major improvements in views.

Palo AI is emerging from stealth with $3.8 million in funding. Investors include PeakXV, NFX, EdgeCase Capital, and several angels. One of them is Rohan Kumar, who previously led vertical platforms for MrBeast.

Josh Constine, founder of Unexpected Investments, also backed the startup. He said creators today must spend hours studying viral content to keep up with trends. Palo AI handles that research so creators can focus on making their work.

The company’s eight-person team works out of a house in Palo Alto. Much of the funding will support AI computing costs and new engineering hires. Palo AI uses a mix of models from OpenAI, Google Gemini, and other sources. The platform is currently available to creators with at least 1 million followers. Neo said the startup will soon expand access to those with 100,000 followers or more. A subscription plan will cost $250 a month.

Palo AI helps creators write scripts for short-form videos and plan storyboards. The platform also includes a social network. Creators can follow each other and discover people in similar niches. Neo said upcoming features will help match creators with advertisers and other partners.

Dozens of generative AI tools already exist for content production. But Neo believes Palo AI stands out because it focuses on analyzing a creator’s existing work. He wants to help established creators break through crowded platforms and reach larger audiences.

Neo’s journey from teen content hacker to startup founder offers a window into how the creator economy is evolving. As algorithms shift and competition grows, data-driven tools like Palo AI may become essential for creators trying to stay ahead.